FINANCIAL DISCLOSURE
Complaints Procedure
Oakdene Cars Limited is committed to providing a customer experience of the highest standard, but we do understand that sometimes things can go wrong. We are committed to listening to your feedback and resolving any issues wherever we can. If you wish to complain our aim will be to resolve your complaint as quickly as possible.
A complaint must be submitted within a reasonable timescale, this should, where possible, be within 3 months of the date on which the event or lack of action occurred, or on which you could reasonably be expected to have known about the matter. Your complaint should include as much information as possible including the specific issues you wish to raise, any relevant circumstances you would like to be considered and the outcome sought.
To raise a complaint, please write to us via:
Email: sales@oakdenecollection.co.uk
Postal Address: Acre Ridge Industrial Estate, Alfreton, Derbyshire, DE557RG.
If you remain unhappy with our decision, you have the right to refer the matter to the financial ombudsman service by calling 0300 123 9 123 and asking for advice.
Financial Ombudsman Service (FOS)
We will co-operate fully with the FOS in resolving any complaints made against it and agree to be bound by any awards made by the FOS. We undertake to pay promptly the fees levied by FOS.
The contact details for FOS are:
Address:
The Financial Ombudsman Service Exchange Tower, London, E14 9SR
Telephone:
0800 023 4567 (free for most people ringing from a fixed line)
0300 123 9123 (cheaper for those calling using a mobile)
+44 20 7964 0500 (if calling from abroad)
Email:
complaint.info@financial-ombudsman.org
Website:
www.financial-ombudsman.org
Displaying 1 - 15 of 25 Vehicles
AUDI RS5
Coupe 2.9 TFSI V6 Sport Edition Tiptronic quattro Euro 6 (s/s) 2dr (2019/19)
- ULEZCompliant
- 2,894cc
- Auto
- 63,766 Miles
- Petrol
Representative Example
Interest charges
£9,714.25
Interest charges
£8,631.40
AUDI TT RS
Coupe 2.5 TFSI S Tronic quattro Euro 6 (s/s) 3dr (2019/69)
- ULEZCompliant
- 2,480cc
- Auto
- 65,216 Miles
- Petrol
Representative Example
Interest charges
£9,496.70
Interest charges
£8,399.80
AUDI RS4
Estate 4.2 FSI V8 S Tronic quattro Euro 5 5dr (2013/13)
- ULEZCompliant
- 4,163cc
- Auto
- 50,000 Miles
- Petrol
Representative Example
Interest charges
£7,343.20
AUDI Q7
4x4 3.0 TDI V6 S line Tiptronic quattro Euro 6 (s/s) 5dr (2017/17)
- ULEZCompliant
- 2,967cc
- Auto
- 88,067 Miles
- Diesel
- 7
Representative Example
Interest charges
£7,317.40
AUDI S7
Hatchback 4.0 TFSI V8 Sportback S Tronic quattro Euro 6 (s/s) 5dr (2015/65)
- ULEZCompliant
- 3,993cc
- Auto
- 76,213 Miles
- Petrol
Representative Example
Interest charges
£7,136.80
AUDI S5
Convertible 3.0 TFSI V6 Cabriolet Tiptronic quattro Euro 6 (s/s) 2dr (2017/67)
- ULEZCompliant
- 2,995cc
- Auto
- 26,613 Miles
- Petrol
Representative Example
Interest charges
£7,085.20
AUDI RS5
Coupe 4.2 FSI V8 S Tronic quattro Euro 5 2dr (2014/64)
- ULEZCompliant
- 4,163cc
- Auto
- 50,000 Miles
- Petrol
Representative Example
Interest charges
£6,827.20
AUDI Q7
4x4 3.0 TDI V6 S line Tiptronic quattro Euro 6 (s/s) 5dr (2016/66)
- ULEZCompliant
- 2,967cc
- Auto
- 74,125 Miles
- Diesel
- 7
Representative Example
Interest charges
£6,647.20
AUDI RS4
Estate 4.2 FSI V8 S Tronic quattro Euro 5 5dr (2014/64)
- ULEZCompliant
- 4,163cc
- Auto
- 68,838 Miles
- Petrol
Representative Example
Interest charges
£6,544.00
AUDI S5
Hatchback 3.0 TFSI V6 Sportback Tiptronic quattro Euro 6 (s/s) 5dr (2017/17)
- ULEZCompliant
- 2,995cc
- Auto
- 35,068 Miles
- Petrol
Representative Example
Interest charges
£6,544.00
AUDI A5
Hatchback 2.0 TDI 40 Black Edition Sportback S Tronic quattro Euro 6 (s/s) 5dr (2019/19)
- 1,968cc
- Auto
- 35,417 Miles
- Diesel
Representative Example
Interest charges
£6,677.24
Interest charges
£6,260.20
AUDI S5
Convertible 3.0 TFSI V6 Cabriolet Tiptronic quattro Euro 6 (s/s) 2dr (2018/18)
- ULEZCompliant
- 2,995cc
- Auto
- 58,903 Miles
- Petrol
Representative Example
Interest charges
£6,182.80
AUDI A6
Estate 2.0 TDI 40 S line S Tronic Euro 6 (s/s) 5dr (2018/68)
- ULEZCompliant
- 1,968cc
- Auto
- 59,922 Miles
- Diesel
Representative Example
Interest charges
£7,056.11
Interest charges
£6,054.40
AUDI A6
Estate 2.0 TDI 40 S line S Tronic Euro 6 (s/s) 5dr (2018/68)
- ULEZCompliant
- 1,968cc
- Auto
- 59,737 Miles
- Diesel
Representative Example
Interest charges
£7,034.70
Interest charges
£6,028.60
AUDI S5
Convertible 3.0 TFSI V6 Cabriolet Tiptronic quattro Euro 6 (s/s) 2dr (2017/17)
- ULEZCompliant
- 2,995cc
- Auto
- 73,682 Miles
- Petrol
Representative Example
Interest charges
£5,796.40
FINANCIAL DISCLOSURE
Complaints Procedure
Oakdene Cars Limited is committed to providing a customer experience of the highest standard, but we do understand that sometimes things can go wrong. We are committed to listening to your feedback and resolving any issues wherever we can. If you wish to complain our aim will be to resolve your complaint as quickly as possible.
A complaint must be submitted within a reasonable timescale, this should, where possible, be within 3 months of the date on which the event or lack of action occurred, or on which you could reasonably be expected to have known about the matter. Your complaint should include as much information as possible including the specific issues you wish to raise, any relevant circumstances you would like to be considered and the outcome sought.
To raise a complaint, please write to us via:
Email: sales@oakdenecollection.co.uk
Postal Address: Acre Ridge Industrial Estate, Alfreton, Derbyshire, DE557RG.
If you remain unhappy with our decision, you have the right to refer the matter to the financial ombudsman service by calling 0300 123 9 123 and asking for advice.
Financial Ombudsman Service (FOS)
We will co-operate fully with the FOS in resolving any complaints made against it and agree to be bound by any awards made by the FOS. We undertake to pay promptly the fees levied by FOS.
The contact details for FOS are:
Address:
The Financial Ombudsman Service Exchange Tower, London, E14 9SR
Telephone:
0800 023 4567 (free for most people ringing from a fixed line)
0300 123 9123 (cheaper for those calling using a mobile)
+44 20 7964 0500 (if calling from abroad)
Email:
complaint.info@financial-ombudsman.org
Website:
www.financial-ombudsman.org