FINANCIAL DISCLOSURE
Complaints Procedure
Oakdene Cars Limited is committed to providing a customer experience of the highest standard, but we do understand that sometimes things can go wrong. We are committed to listening to your feedback and resolving any issues wherever we can. If you wish to complain our aim will be to resolve your complaint as quickly as possible.
A complaint must be submitted within a reasonable timescale, this should, where possible, be within 3 months of the date on which the event or lack of action occurred, or on which you could reasonably be expected to have known about the matter. Your complaint should include as much information as possible including the specific issues you wish to raise, any relevant circumstances you would like to be considered and the outcome sought.
To raise a complaint, please write to us via:
Email: sales@oakdenecollection.co.uk
Postal Address: Acre Ridge Industrial Estate, Alfreton, Derbyshire, DE557RG.
If you remain unhappy with our decision, you have the right to refer the matter to the financial ombudsman service by calling 0300 123 9 123 and asking for advice.
Financial Ombudsman Service (FOS)
We will co-operate fully with the FOS in resolving any complaints made against it and agree to be bound by any awards made by the FOS. We undertake to pay promptly the fees levied by FOS.
The contact details for FOS are:
Address:
The Financial Ombudsman Service Exchange Tower, London, E14 9SR
Telephone:
0800 023 4567 (free for most people ringing from a fixed line)
0300 123 9123 (cheaper for those calling using a mobile)
+44 20 7964 0500 (if calling from abroad)
Email:
complaint.info@financial-ombudsman.org
Website:
www.financial-ombudsman.org
Displaying 1 - 15 of 32 Vehicles
MERCEDES-BENZ GLC CLASS
4x4 4.0 GLC63 V8 BiTurbo AMG S (Premium) SpdS MCT 4MATIC+ Euro 6 (s/s) 5dr (2018/68)
- ULEZCompliant
- 3,982cc
- Auto
- 41,410 Miles
- Petrol
Representative Example
Interest charges
£13,421.76
Interest charges
£11,467.00
MERCEDES-BENZ C CLASS
Coupe 4.0 C63 V8 BiTurbo AMG (Premium) SpdS MCT Euro 6 (s/s) 2dr (2018/68)
- ULEZCompliant
- 3,982cc
- Auto
- 18,421 Miles
- Petrol
Representative Example
Interest charges
£10,461.40
MERCEDES-BENZ C CLASS
Coupe 4.0 C63 V8 BiTurbo AMG (Premium) SpdS MCT Euro 6 (s/s) 2dr (2018/18)
- 3,982cc
- Auto
- 35,307 Miles
- Petrol
Representative Example
Interest charges
£9,791.80
MERCEDES-BENZ GLE CLASS
SUV 2.0 GLE300d AMG Line (Premium) G-Tronic 4MATIC Euro 6 (s/s) 5dr (2020/69)
- ULEZCompliant
- 1,950cc
- Auto
- 71,584 Miles
- Diesel
Representative Example
Interest charges
£9,018.40
MERCEDES-BENZ C CLASS
Convertible 3.0 C43 V6 AMG Cabriolet G-Tronic+ 4MATIC Euro 6 (s/s) 2dr (2018/68)
- ULEZCompliant
- 2,996cc
- Auto
- 64,199 Miles
- Petrol
Representative Example
Interest charges
£7,873.76
Interest charges
£6,956.20
MERCEDES-BENZ SL CLASS
Convertible 4.7 SL500 AMG Sport G-Tronic Euro 5 (s/s) 2dr (2014/14)
- ULEZCompliant
- 4,663cc
- Auto
- 45,712 Miles
- Petrol
Representative Example
Interest charges
£6,698.80
MERCEDES-BENZ GLC CLASS
SUV 2.1 GLC250d AMG Line (Premium Plus) G-Tronic 4MATIC Euro 6 (s/s) 5dr (2018/18)
- ULEZCompliant
- 2,143cc
- Auto
- 43,167 Miles
- Diesel
Representative Example
Interest charges
£7,087.57
Interest charges
£6,647.20
MERCEDES-BENZ E CLASS
Convertible 2.0 E220d AMG Line (Premium) Cabriolet G-Tronic+ Euro 6 (s/s) 2dr (2018/18)
- ULEZCompliant
- 1,950cc
- Auto
- 30,000 Miles
- Diesel
Representative Example
Interest charges
£6,986.88
Interest charges
£6,389.20
MERCEDES-BENZ E CLASS
Coupe 2.0 E220d AMG Line (Premium) G-Tronic+ Euro 6 (s/s) 2dr (2018/18)
- ULEZCompliant
- 1,950cc
- Auto
- 36,775 Miles
- Diesel
Representative Example
Interest charges
£7,299.35
Interest charges
£6,311.80
MERCEDES-BENZ A CLASS
Hatchback 2.0 A45 AMG (Premium) SpdS DCT 4MATIC Euro 6 (s/s) 5dr (2016/16)
- ULEZCompliant
- 1,991cc
- Auto
- 42,819 Miles
- Petrol
Representative Example
Interest charges
£6,182.80
MERCEDES-BENZ CLS
Saloon 2.1 CLS220d AMG Line (Premium Plus) Coupe G-Tronic+ Euro 6 (s/s) 4dr (2018/18)
- ULEZCompliant
- 2,143cc
- Auto
- 16,315 Miles
- Diesel
Representative Example
Interest charges
£6,182.80
MERCEDES-BENZ CLA
Estate 2.0 CLA45 AMG Shooting Brake SpdS DCT 4MATIC Euro 6 (s/s) 5dr (2018/18)
- ULEZCompliant
- 1,991cc
- Auto
- 63,436 Miles
- Petrol
Representative Example
Interest charges
£5,899.60
MERCEDES-BENZ GLE CLASS
4x4 2.1 GLE250d AMG Line (Premium) G-Tronic 4MATIC Euro 6 (s/s) 5dr (2017/67)
- ULEZCompliant
- 2,143cc
- Auto
- 71,014 Miles
- Diesel
Representative Example
Interest charges
£5,796.40
MERCEDES-BENZ E CLASS
Saloon 3.0 E350d V6 AMG Line (Premium Plus) G-Tronic+ Euro 6 (s/s) 4dr (2017/67)
- ULEZCompliant
- 2,987cc
- Auto
- 59,636 Miles
- Diesel
Representative Example
Interest charges
£5,804.15
Interest charges
£5,796.40
MERCEDES-BENZ E CLASS
Coupe 2.0 E220d AMG Line (Premium) G-Tronic+ Euro 6 (s/s) 2dr (2018/18)
- ULEZCompliant
- 1,950cc
- Auto
- 77,585 Miles
- Diesel
Representative Example
Interest charges
£6,215.31
Interest charges
£5,667.40
FINANCIAL DISCLOSURE
Complaints Procedure
Oakdene Cars Limited is committed to providing a customer experience of the highest standard, but we do understand that sometimes things can go wrong. We are committed to listening to your feedback and resolving any issues wherever we can. If you wish to complain our aim will be to resolve your complaint as quickly as possible.
A complaint must be submitted within a reasonable timescale, this should, where possible, be within 3 months of the date on which the event or lack of action occurred, or on which you could reasonably be expected to have known about the matter. Your complaint should include as much information as possible including the specific issues you wish to raise, any relevant circumstances you would like to be considered and the outcome sought.
To raise a complaint, please write to us via:
Email: sales@oakdenecollection.co.uk
Postal Address: Acre Ridge Industrial Estate, Alfreton, Derbyshire, DE557RG.
If you remain unhappy with our decision, you have the right to refer the matter to the financial ombudsman service by calling 0300 123 9 123 and asking for advice.
Financial Ombudsman Service (FOS)
We will co-operate fully with the FOS in resolving any complaints made against it and agree to be bound by any awards made by the FOS. We undertake to pay promptly the fees levied by FOS.
The contact details for FOS are:
Address:
The Financial Ombudsman Service Exchange Tower, London, E14 9SR
Telephone:
0800 023 4567 (free for most people ringing from a fixed line)
0300 123 9123 (cheaper for those calling using a mobile)
+44 20 7964 0500 (if calling from abroad)
Email:
complaint.info@financial-ombudsman.org
Website:
www.financial-ombudsman.org