FINANCIAL DISCLOSURE
Complaints Procedure
Oakdene Cars Limited is committed to providing a customer experience of the highest standard, but we do understand that sometimes things can go wrong. We are committed to listening to your feedback and resolving any issues wherever we can. If you wish to complain our aim will be to resolve your complaint as quickly as possible.
A complaint must be submitted within a reasonable timescale, this should, where possible, be within 3 months of the date on which the event or lack of action occurred, or on which you could reasonably be expected to have known about the matter. Your complaint should include as much information as possible including the specific issues you wish to raise, any relevant circumstances you would like to be considered and the outcome sought.
To raise a complaint, please write to us via:
Email: sales@oakdenecollection.co.uk
Postal Address: Acre Ridge Industrial Estate, Alfreton, Derbyshire, DE557RG.
If you remain unhappy with our decision, you have the right to refer the matter to the financial ombudsman service by calling 0300 123 9 123 and asking for advice.
Financial Ombudsman Service (FOS)
We will co-operate fully with the FOS in resolving any complaints made against it and agree to be bound by any awards made by the FOS. We undertake to pay promptly the fees levied by FOS.
The contact details for FOS are:
Address:
The Financial Ombudsman Service Exchange Tower, London, E14 9SR
Telephone:
0800 023 4567 (free for most people ringing from a fixed line)
0300 123 9123 (cheaper for those calling using a mobile)
+44 20 7964 0500 (if calling from abroad)
Email:
complaint.info@financial-ombudsman.org
Website:
www.financial-ombudsman.org
Displaying 16 - 30 of 31 Vehicles
AUDI S5
Coupe 3.0 TFSI V6 Tiptronic quattro Euro 6 (s/s) 2dr (2017/17)
- ULEZCompliant
- 2,995cc
- Auto
- 41,988 Miles
- Petrol
Representative Example
Interest charges
£6,054.40
AUDI A6
Estate 2.0 TDI 40 S line S Tronic Euro 6 (s/s) 5dr (2018/68)
- ULEZCompliant
- 1,968cc
- Auto
- 59,737 Miles
- Diesel
Representative Example
Interest charges
£7,034.70
Interest charges
£6,028.60
AUDI S5
Convertible 3.0 TFSI V6 Cabriolet Tiptronic quattro Euro 6 (s/s) 2dr (2017/17)
- ULEZCompliant
- 2,995cc
- Auto
- 73,682 Miles
- Petrol
Representative Example
Interest charges
£5,796.40
AUDI Q5
4x4 2.0 TDI S line S Tronic quattro Euro 6 (s/s) 5dr (2018/18)
- ULEZCompliant
- 1,968cc
- Auto
- 68,560 Miles
- Diesel
Representative Example
Interest charges
£6,053.14
Interest charges
£5,564.20
AUDI S3
Hatchback 2.0 TFSI Black Edition Sportback S Tronic quattro Euro 6 (s/s) 5dr (2017/67)
- ULEZCompliant
- 1,984cc
- Auto
- 53,017 Miles
- Petrol
Representative Example
Interest charges
£4,810.69
Interest charges
£5,255.20
AUDI S5
Coupe 3.0 TFSI V6 Tiptronic quattro Euro 6 (s/s) 2dr (2016/66)
- ULEZCompliant
- 2,995cc
- Auto
- 78,000 Miles
- Petrol
Representative Example
Interest charges
£5,152.00
AUDI Q5
4x4 2.0 TDI S line S Tronic quattro Euro 6 (s/s) 5dr (2018/67)
- ULEZCompliant
- 1,968cc
- Auto
- 82,791 Miles
- Diesel
Representative Example
Interest charges
£4,894.60
AUDI A4 AVANT
Estate 2.0 TFSI 35 Sport Euro 6 (s/s) 5dr (2019/69)
- ULEZCompliant
- 1,984cc
- Manual
- 43,574 Miles
- Petrol
Representative Example
Interest charges
£5,055.86
Interest charges
£4,894.60
AUDI S5
Coupe 3.0 TFSI V6 Tiptronic quattro Euro 6 (s/s) 2dr (2016/66)
- ULEZCompliant
- 2,995cc
- Auto
- 89,000 Miles
- Petrol
Representative Example
Interest charges
£4,739.80
AUDI Q5
4x4 2.0 TDI S line Plus S Tronic quattro Euro 6 (s/s) 5dr (2016/66)
- ULEZCompliant
- 1,968cc
- Auto
- 66,676 Miles
- Diesel
Representative Example
Interest charges
£4,507.60
AUDI A7
Hatchback 3.0 BiTDI V6 Black Edition Sportback Tiptronic quattro Euro 5 (s/s) 5dr (2014/64)
- 2,967cc
- Auto
- 85,752 Miles
- Diesel
Representative Example
Interest charges
£4,378.60
AUDI S3
Hatchback 2.0 TFSI quattro Euro 6 (s/s) 3dr (2015/15)
- ULEZCompliant
- 1,984cc
- Manual
- 47,062 Miles
- Petrol
Representative Example
Interest charges
£4,250.20
AUDI Q5
4x4 2.0 TDI S line Plus S Tronic quattro Euro 6 (s/s) 5dr (2016/66)
- ULEZCompliant
- 1,968cc
- Auto
- 78,000 Miles
- Diesel
Representative Example
Interest charges
£3,992.20
AUDI A5
Hatchback 2.0 TDI Black Edition Plus Sportback Multitronic Euro 6 (s/s) 5dr (2016/66)
- ULEZCompliant
- 1,968cc
- Auto
- 69,488 Miles
- Diesel
Representative Example
Interest charges
£3,734.20
AUDI A5
Coupe 2.0 TDI S line Euro 6 (s/s) 2dr (2016/66)
- ULEZCompliant
- 1,968cc
- Manual
- 32,541 Miles
- Diesel
Representative Example
Interest charges
£3,605.80
FINANCIAL DISCLOSURE
Complaints Procedure
Oakdene Cars Limited is committed to providing a customer experience of the highest standard, but we do understand that sometimes things can go wrong. We are committed to listening to your feedback and resolving any issues wherever we can. If you wish to complain our aim will be to resolve your complaint as quickly as possible.
A complaint must be submitted within a reasonable timescale, this should, where possible, be within 3 months of the date on which the event or lack of action occurred, or on which you could reasonably be expected to have known about the matter. Your complaint should include as much information as possible including the specific issues you wish to raise, any relevant circumstances you would like to be considered and the outcome sought.
To raise a complaint, please write to us via:
Email: sales@oakdenecollection.co.uk
Postal Address: Acre Ridge Industrial Estate, Alfreton, Derbyshire, DE557RG.
If you remain unhappy with our decision, you have the right to refer the matter to the financial ombudsman service by calling 0300 123 9 123 and asking for advice.
Financial Ombudsman Service (FOS)
We will co-operate fully with the FOS in resolving any complaints made against it and agree to be bound by any awards made by the FOS. We undertake to pay promptly the fees levied by FOS.
The contact details for FOS are:
Address:
The Financial Ombudsman Service Exchange Tower, London, E14 9SR
Telephone:
0800 023 4567 (free for most people ringing from a fixed line)
0300 123 9123 (cheaper for those calling using a mobile)
+44 20 7964 0500 (if calling from abroad)
Email:
complaint.info@financial-ombudsman.org
Website:
www.financial-ombudsman.org