FINANCIAL DISCLOSURE
Complaints Procedure
Oakdene Cars Limited is committed to providing a customer experience of the highest standard, but we do understand that sometimes things can go wrong. We are committed to listening to your feedback and resolving any issues wherever we can. If you wish to complain our aim will be to resolve your complaint as quickly as possible.
A complaint must be submitted within a reasonable timescale, this should, where possible, be within 3 months of the date on which the event or lack of action occurred, or on which you could reasonably be expected to have known about the matter. Your complaint should include as much information as possible including the specific issues you wish to raise, any relevant circumstances you would like to be considered and the outcome sought.
To raise a complaint, please write to us via:
Email: sales@oakdenecollection.co.uk
Postal Address: Acre Ridge Industrial Estate, Alfreton, Derbyshire, DE557RG.
If you remain unhappy with our decision, you have the right to refer the matter to the financial ombudsman service by calling 0300 123 9 123 and asking for advice.
Financial Ombudsman Service (FOS)
We will co-operate fully with the FOS in resolving any complaints made against it and agree to be bound by any awards made by the FOS. We undertake to pay promptly the fees levied by FOS.
The contact details for FOS are:
Address:
The Financial Ombudsman Service Exchange Tower, London, E14 9SR
Telephone:
0800 023 4567 (free for most people ringing from a fixed line)
0300 123 9123 (cheaper for those calling using a mobile)
+44 20 7964 0500 (if calling from abroad)
Email:
complaint.info@financial-ombudsman.org
Website:
www.financial-ombudsman.org
Displaying 31 - 43 of 43 Vehicles
BMW 1 SERIES
Hatchback 3.0 M140i Shadow Edition Auto Euro 6 (s/s) 5dr (2019/19)
- ULEZCompliant
- 2,998cc
- Auto
- 42,648 Miles
- Petrol
Representative Example
Interest charges
£7,343.89
Interest charges
£5,873.80
BMW 4 SERIES
Coupe 3.0 440i M Sport Auto Euro 6 (s/s) 2dr (2018/18)
- ULEZCompliant
- 2,998cc
- Auto
- 48,000 Miles
- Petrol
Representative Example
Interest charges
£5,716.93
Interest charges
£5,848.00
BMW X5
4x4 3.0 M50d Auto xDrive Euro 6 (s/s) 5dr (2014/14)
- 2,993cc
- Auto
- 75,170 Miles
- Diesel
Representative Example
Interest charges
£5,796.40
BMW 3 SERIES
Saloon 2.0 320i M Sport Auto Euro 6 (s/s) 4dr (2019/69)
- ULEZCompliant
- 1,998cc
- Auto
- 33,779 Miles
- Petrol
Representative Example
Interest charges
£6,374.16
Interest charges
£5,667.40
BMW 5 SERIES
Saloon 2.0 530e 9.2kWh M Sport Auto Euro 6 (s/s) 4dr (2018/68)
- ULEZCompliant
- 1,998cc
- Auto
- 42,846 Miles
- Petrol Plug-in Hybrid
Representative Example
Interest charges
£6,271.47
Interest charges
£5,487.40
BMW X4
4x4 3.0 35d M Sport Auto xDrive Euro 6 (s/s) 5dr (2017/66)
- ULEZCompliant
- 2,993cc
- Auto
- 65,327 Miles
- Diesel
Representative Example
Interest charges
£5,410.00
BMW 4 SERIES
Coupe 3.0 440i M Sport Euro 6 (s/s) 2dr (2017/67)
- ULEZCompliant
- 2,998cc
- Manual
- 51,692 Miles
- Petrol
Representative Example
Interest charges
£5,152.00
Interest charges
£4,360.13
BMW 5 SERIES
Saloon 3.0 530d M Sport Auto Euro 6 (s/s) 4dr (2017/17)
- ULEZCompliant
- 2,993cc
- Auto
- 79,758 Miles
- Diesel
Representative Example
Interest charges
£4,765.60
BMW X5
4x4 3.0 30d SE Auto xDrive Euro 6 (s/s) 5dr (2015/65)
- ULEZCompliant
- 2,993cc
- Auto
- 86,469 Miles
- Diesel
Representative Example
Interest charges
£4,714.00
BMW 6 SERIES GRAN COUPE
Saloon 3.0 640i M Sport Auto Euro 6 (s/s) 4dr (2015/65)
- ULEZCompliant
- 2,979cc
- Auto
- 66,379 Miles
- Petrol
Representative Example
Interest charges
£4,636.60
BMW 5 SERIES
Saloon 3.0 530d M Sport Auto Euro 6 (s/s) 4dr (2016/16)
- ULEZCompliant
- 2,993cc
- Auto
- 62,447 Miles
- Diesel
Representative Example
Interest charges
£3,940.60
BMW 6 SERIES
Convertible 3.0 640d M Sport Auto Euro 5 (s/s) 2dr (2014/14)
- 2,993cc
- Auto
- 103,233 Miles
- Diesel
Representative Example
Interest charges
£3,347.80
BMW 2 SERIES
Convertible 2.0 220d M Sport Auto Euro 6 (s/s) 2dr (2015/15)
- 1,995cc
- Auto
- 105,000 Miles
- Diesel
Representative Example
Interest charges
£2,703.40
FINANCIAL DISCLOSURE
Complaints Procedure
Oakdene Cars Limited is committed to providing a customer experience of the highest standard, but we do understand that sometimes things can go wrong. We are committed to listening to your feedback and resolving any issues wherever we can. If you wish to complain our aim will be to resolve your complaint as quickly as possible.
A complaint must be submitted within a reasonable timescale, this should, where possible, be within 3 months of the date on which the event or lack of action occurred, or on which you could reasonably be expected to have known about the matter. Your complaint should include as much information as possible including the specific issues you wish to raise, any relevant circumstances you would like to be considered and the outcome sought.
To raise a complaint, please write to us via:
Email: sales@oakdenecollection.co.uk
Postal Address: Acre Ridge Industrial Estate, Alfreton, Derbyshire, DE557RG.
If you remain unhappy with our decision, you have the right to refer the matter to the financial ombudsman service by calling 0300 123 9 123 and asking for advice.
Financial Ombudsman Service (FOS)
We will co-operate fully with the FOS in resolving any complaints made against it and agree to be bound by any awards made by the FOS. We undertake to pay promptly the fees levied by FOS.
The contact details for FOS are:
Address:
The Financial Ombudsman Service Exchange Tower, London, E14 9SR
Telephone:
0800 023 4567 (free for most people ringing from a fixed line)
0300 123 9123 (cheaper for those calling using a mobile)
+44 20 7964 0500 (if calling from abroad)
Email:
complaint.info@financial-ombudsman.org
Website:
www.financial-ombudsman.org