Customer Reviews
We pride ourselves on our high standard of customer service.
But don't just take our word for it, read our customer reviews below.
AnonymousExcellent and efficient service
LeeFrom initially finding my oil leak on my Audi RS 3 spoke to the Oakdene team and they arranged pick up from Southampton back to their premises. Throughout the repair I was regularly updated with the progress and on completion they returned the car on a trailer, all works completed and very pleased with excellent care throughout by the whole team. Rob Hayward
Robert HOil Leak Repair Audi RS3
From initially finding my oil leak on my Audi RS 3 spoke to the Oakdene team and they arranged pick up from Southampton back to their premises. Throughout the repair I was regularly updated with the progress and on completion they returned the car on a trailer, all works completed and very pleased with excellent care throughout by the whole team.
Paddy GBought an M4 comp from Oakdene, received a lot of support from Jonathan with the different options available and the car"¦ wow, stunning
Sinan T100% recommend
Very professional, great customer service. Dealt with Jordan who was brilliant. Explained everything clearly. No pressure whatsoever. Very open & honest. The car was presented exactly as advertised. I could not fault them. I recommend this business 100%
Paul EvansI had been looking for this specific car for a while. Pictures posted on Autotrader looked great, arranged to view and left with the car same day. Car was detailed to a fantastic standard. For a 6 year old car you'd not believe it had been on the road for 40k miles. Tom handled to sale professionally and the process was simple.
Paul BartlettMy experience at Oakdene was exceptional. From the moment I met Tom to the time I said goodbye he couldn't have done anything more to make the purchase run smoother. I would recommend Tom and Oakdene to anyone. The car i purchased is absolutely outstanding, everything i hoped it would be.
Andrew MBMW X6 MSPORT
5-Star Review for Tom at Oakdene CollectionI can't thank Tom and the team at Oakdene Collection enough. I came to them after a horrible experience with another dealer where I ended up having to return my previous car. Tom took all the stress out of the situation and genuinely helped me sort out my finance and get back on track.From ordering the car over the phone to the moment I arrived, the service was flawless. The welcome I received was spot on, and the preparation of the car was next-level. The presentation under the showroom lights made the whole thing feel exciting and special "” exactly how buying a luxury car should feel.Tom was professional, honest, and incredibly helpful throughout. I left feeling confident, happy, and genuinely looked after. Highly recommend Oakdene Collection and especially Tom if you want a proper premium experience.
Toni GTom *Personal information removed by Feefo*
Excellent service everyone was friendly and welcoming Tom dealt with our purchase first rate! The car was immaculate on collection and we are extremely happy with our purchase
Paul EProfessional & Simple
I had been looking for this specific car for a while. Pictures posted on Autotrader looked great, arranged to view and left with the car same day. Car was detailed to a fantastic standard. For a 6 year old car you'd not believe it had been on the road for 40k miles. Tom handled to sale professionally and the process was simple.
avo CutiesFrom start to finish, the guys at Oakdene were brilliant!
It was an impulsive decision to look for a new car but they made everything clear, smooth and most importantly never any hard selling - a big fear I had walking into a car dealership.
Tom Hill whom most of my dealings were with was great.
I would highly recommend the garage, couldn't meet friendlier salesmen whom like a say were not focussed on hard selling but noted the quality of their car prepping speaks for itself!
Thank you!
Anthony RoundUsually after sales issues you find yourself fighting to get repairs done on a vehicle that you've only just bought, well not this place absolutely outstanding aftercare sales from Andy, nothing was to difficult for him, and the constant communication letting me know what was happening with the car was everything you'd expect from someone with his background. After getting the call that the car was ready for collection, he treated it like I was picking the car up for the first time. The Car was again highly polished and looked like it had come of the production line. Outstanding effort and a credit to the business.
Luke GProfessional & premium
Professional but friendly service, they are black and white but you can trust them to supply your ideal car and be assured it will be presented perfectly for a used vehicle.I would gladly recommend and use again, thank you to all the guys who helped get us our dream car which we adore.
Jenny WaltonDelighted with my experience at Oakdene...
After seeing the advert, with very high spec, low mileage and a high quality video of the vehicle I decided to call. I spoke with Jonathan over the phone, he was really helpful, clear and honest. He answered all my questions and arranged the finance ready for collection.
I travelled over 2 hours to collect and was not disappointed, the car was immaculate. Jordan arranged everything during the handover, he let me test drive on my own and allowed me plenty of time to look over the car with absolutely no pressure. I was also impressed that even the owner (Joe) came to say hello and make sure I was happy with the deal.
I wouldn't hesitate to buy here again, thank you.
Will GriffinI had a fantastic experience from start to finish with Oakdene. Jonathan was very friendly and genuine and the experience was super smooth and easy. Picked up my C43 AMG from them yesterday and looking forward to taking it out today for a proper drive!
Stephen TaylorI recently purchased a car from Oakdene, and the experience exceeded all my expectations. From the moment I walked into the showroom, I was impressed by the professionalism and friendliness of the staff. They guided me through the entire process with expertise and patience, answering all my questions and ensuring that I found the perfect vehicle for my needs.
The level of knowledge and transparency displayed by the sales team was exceptional. They provided detailed insights into the various car models, allowing me to make an informed decision. Moreover, the process of finalizing the purchase and completing the paperwork was seamless and efficient.
The car itself has been a delight to drive, and the quality of the vehicle is a true testament to the motor company's dedication to excellence. I have no doubt that I made the right choice in selecting a car from Oakdene
I highly recommend Oakdene to anyone in search of a car, as they have demonstrated a commitment to customer satisfaction that is unparalleled. Thank you to the entire team for providing an outstanding purchasing experience and a high-quality product. I would not hesitate to return for future vehicle needs.
minigoodsterI recently bought my new car from Oakdene and couldn't be happier with the experience! From start to finish, Jordan Hall looked after me every step of the way. He was friendly, professional, and made the whole process completely stress-free. Nothing was too much trouble "” he answered all my questions, kept me updated, and made sure everything went smoothly. I absolutely love my new car and wouldn't hesitate to recommend Oakdene (and especially Jordan) to anyone looking for great service and a great deal!
Manjit BialasiewiczI am more than happy to leave a 5 star review. I dealt with Jonathan who made everything really straightforward, his communication was clear and honest and the attention to detail was spot on. I'm over the moon with my car. I feel very comfortable dealing with this team with any queries should they arise and I'll definitely be back in the future.
Jake GreatorexHaving worked in the motor trade for close to a decade, it's refreshing to see that genuine vehicle sales companies still exist. My experience purchasing my BMW M4 from Oakdene has been nothing short of A1 from start to finish.
The buying process was smooth and professional with Jordan all the way through to handover. After taking my M4 on an extensive drive post-sale, a few minor issues arose, but Scott and Andy were quick to reassure me everything would be sorted and they absolutely delivered!
Personally I couldn't recommend Oakdene highly enough. A great company, great setup, and a team that truly cares about their customers. Well done, Oakdene "” keep up the excellent work and customer care. Huge thanks to Jay too!
Diane BradleyJust purchased a vehicle from Oakdene Collection. We dealt with Jordan, who was very informative and helpful. After months of looking we decided on a vehicle, and everything went smoothly with the purchase and viewing. We was given a good price for our part exchange, and was able to take the new car straight away. Will definitely purchase from this company again.
chris karpasitisI recently bought an Audi S5 from Jordan and I couldn't be happier with the experience. From start to finish, he was professional, honest, and easy to deal with. The car was exactly as described "” immaculate condition, full history, and drives perfectly. Jordan made the whole process smooth, with clear communication and no pressure at all.
It's rare to find a seller who is genuinely trustworthy and takes pride in what they're selling, but Jordan really went above and beyond. I highly recommend him to anyone looking for a quality car and a stress-free buying experience.
Jamie FeelyI had an excellent experience with Oakdene. The salesman Dan was a great help throughout the process of purchasing my new car and I am over the moon with the car.
I will definitely recommend this dealership to friends and family and will return my self when I am ready for my next new car.
Harvir DhaliwalFrom the first enquiry, all the way to collection, Tom H at Oakdene was very helpful, open and honest without being pushy in any way. This gave me the confidence to further pursue my purchase with Oakdene with the knowledge I was being treated as an individual rather than a number to hit a potential sales target. Highly recommend Tom at Oakdene Collection is a consumate professionals and provided great service. Will definitely revisit when upgrading my wife's car.
Sam JonesI recently visited Oakdene Collections and was really impressed by how friendly and knowledgeable the team was. Dan helped me understand the cars they had in and was never pushy with anything, unlike my previous experiences at other dealers! It was an absolute delight and I would recommend this place to anyone! My next car will definitely be from here thanks to Dan.
Emma WilsonRecently bought an BMW M2 from Dan at Oakdene! He was a pleasure to deal with from the moment we got there, leaving us to look around the car at our own pace and take it for a test drive.
Dan was really helpful getting the car ready for us in only 2 days so we could tie it in with visiting family nearby!
If you are looking for a new car we highly recommend oakdene for an amazing experience!
AnonymousFrom start to finish Oakdene collections were very friendly and helpful explained how they work and presented the car ready for a test drive and purchase I would recommend them
AnonymousGreat Service
Brilliant service! Process for buying my new car was quick. Friendly team at Oakdene. Tom provided a brilliant service, can't fault at all!
Brian GCar purchase
Very pleasant as a fist time buyer at this dealership. Staff are welcoming on arrival and guided me through all the process and steps I needed to complete. When presented my car in the showroom bay the preparation team done a very good job detailing the car ready for hand over.I was dealt with my Dan who was a gentleman and very polite.
Doug SDo not buy your car from here
An absolutely terrible experience from start to finish
AnonymousBeware
I would like to express my concern regarding the Range Rover Vogue I purchased at the end of March from oakdene collection. On September 22nd, I brought the vehicle to Group1 Land Rover Derby for servicing. Following the service, the car began experiencing an underboost fault. Despite nearly a month of investigation, Land Rover was unable to identify the issue. They then sought technical assistance from Jaguar Land Rover (JLR), who dispatched a technician to inspect the vehicle. The technician discovered that the car had been remapped and the DPF had been removed from the car's computer system. It appears that Oakdene Collection sold me a car with these modifications, and they are currently not accepting responsibility. I believe they should have thoroughly inspected the car before the sale. Prior to this, the car had other issues, such as cracked wheels, which were replaced, and an airbag light that kept illuminating, which was eventually fixed. However, this situation seems to be significantly more serious. Land Rover costing me now £5150, make sure you check your car properly before facing huge costy issues from this garage.
Diane BJust purchased a vehicle from Oakdene Collection. We dealt with Jordan, who was very informative and helpful. After months of looking we decided on a vehicle, and everything went smoothly with the purchase and viewing. We was given a good price for our part exchange, and was able to take the new car straight away. Will definitely purchase from this company again.
Harvir DGreat company with fanstastic customer service.
From the first enquiry, all the way to collection, Tom H at Oakdene was very helpful, open and honest without being pushy in any way. This gave me the confidence to further pursue my purchase with Oakdene with the knowledge I was being treated as an individual rather than a number to hit a potential sales target. Highly recommend Tom at Oakdene Collection is a consumate professionals and provided great service. Will definitely revisit when upgrading my wife's car.
Tony RGreat experience
Amazing No hassle buying experience. 100% recommend this dealership. Jordan Price was completely honest and genuine throughout the whole process.
AnonymousI recently bought my new car from Oakdene and couldn't be happier with the experience! From start to finish, Jordan *personal info removed by Feefo* looked after me every step of the way. He was friendly, professional, and made the whole process completely stress-free. Nothing was too much trouble "” he answered all my questions, kept me updated, and made sure everything went smoothly. I absolutely love my new car and wouldn't hesitate to recommend Oakdene (and especially Jordan) to anyone looking for great service and a great deal!
AnonymousExcellent Seller
I purchased a vehicle from Oakdene and had an exceptional experience from start to finish. Jordan Price was the salesperson who assisted me, and I can't speak highly enough of his professionalism, product knowledge, and genuine approach to customer service. He was transparent, responsive, and incredibly helpful throughout the process"”making what is often a stressful experience feel easy and enjoyable.If you're considering buying a car, I highly recommend Oakdene.
AnonymousProfessionalism with style
From the moment we decided on the Mustang, Oakdene were more than helpful. Jordan Price, our salesman made the rest of the experience happy and a delight, right up to collection. Any question, any request was dealt with in the most professional and friendly manner. On collection day, Oakdene's personnel came to the fore, Oakdene's Jonathan with the finance and handover, and the other colleagues prepping for a final "˜reveal' of our car. Style and professionalism a great combination. Thanks to the team and Jordan for making buying a car exactly what it should be"¦ Special.
nigel tilleyBought a car last weekend from Oakdene and particularly Dan and I have to say what a refreshing experience this was. Simple, straight forward, professional, friendly and great communicators. You never know what you are getting when buying a car and that's the reality with anyone but I felt in safe hands and that these guys cared about what they do and how they do it. The car was really well presented and everything in the process went smoothly and as planned. Will be recommending to friends and family aswell.
George DavisPicked up a stunning F-Type from Oakdene today, with the help of Jonathan. A really good setup there with a very smooth purchasing process. Jonathan was knowledgeable, friendly and we didn't feel pushed into anything. Car was as lovely as I expected from the pictures and made the drive down to Goodwood Revival a breeze. Looking forward to many years with it.
C GFrom start to finish Tom Hill my sales exec was honest and professional. He was informative but not pushy. The overall experience of viewing and purchasing the car was a positive one. I did purchase the extended warranty but I was not pushed in to it.
After purchase there was a small issue with the oil ( too much) Oakdene asked me to take it to a garage I trusted where the mechanic sorted it and Tom had the money transferred to me for payment immediately. My experience up to now has been nothing short of excellent and I would recommend highly.
AnonymousVery easy, efficient process.
Excellent and easy.
Anonymous5 Star Service from Jordan
I recently purchased a vehicle from Jordan at Oakdene Collection and I can confidently say the customer service was second to none. From the moment I contacted them, I was greeted with warmth, professionalism, and genuine enthusiasm. Jordan took the time to understand exactly what I was looking for, offered honest advice, and never once made me feel pressured.The entire process"”from test drive to paperwork"”was seamless and stress-free. Every question I had was answered thoroughly, and he went above and beyond to ensure I was comfortable and informed at every step. Even after the sale, he followed up to make sure everything was running smoothly.It's rare to find a garage that combines expertise with such a personal touch. I'll absolutely be recommending Oakdene Collection to friends and family, and I know where I'll be going for my next car!
christopher aTop quality service from start to finish, will recommend to friends and colleges. Jordan thanks for all your help
Ian PGreat selection of prestige cars and service to match
After searching autotrader for the car that I wanted I found one with Oakdene. I left an online enquiry and received a call back with minutes from Jordan. He answered all of my questions and quickly came back with a px value and finance quote. He was available on WhatsApp at all times. I viewed the car which was exactly as advertised and completed the deal on that same day and drove the car away. Excellent service. Thank you Oakdene and thank you Jordan.
Roberto CFriendly Team
Great experience! The team was very friendly and professional, and all the cars were prepared to the highest standards. Thank you !
Leroy PGreat Dealer Oakdene Collectioin
Had an excellent experience when i brought my motor to Oakdene Collection to part X my car. Great service from Jordan Hall who dealt with the part X to make everything a smooth change over to then gain my new motor.
Thao NguyenTravelled from London to purchase a BMW 440i from Oakdene. Received 10/10 customer service from the entire start to finish process of buying from them. Their dealership was lovely and offered hot drinks. When I was experiencing issues with the brokers who were meant to help me purchase the vehicle, Jonathan was very supportive and professional with helping me get to the bottom of resolving it. They really make sure the car is up to the upmost standards before putting it out and when I viewed the car it was polished up amazingly interior and exterior.
Would recommend this dealership!
Liv ColemanHad such an unreal experience at Oakdene, specifically with Tom! He was the most helpful and made the process of getting my new wheels so smooth! We exchanged my old car and found a perfect new one for such a reasonable price!! Highly recommend to anyone needing to sell or buy a car !
Kieran JohnsonI had a fantastic experience buying my car from Oakdene collection. From the moment I walked in, the staff was friendly, professional, and never pushy. My salesperson Tom, took the time to answer all my questions, let me test drive multiple vehicles, and explained everything clearly.
The buying process was smooth, the pricing was transparent, and I never felt pressured into add-ons I didn't want. Financing was straightforward, and they even helped me get a better rate than I expected.
bailey newmanI recently purchased a Ford Focus ST from this dealership, and I couldn't be happier with the experience! From the moment I walked in, the team was incredibly friendly and welcoming. What really stood out to me was their no-pressure attitude "” they gave me the time and space to look around and ask questions without ever feeling pushed or rushed.
The Focus ST I ended up buying was in excellent condition, exactly as advertised. It was clear they take pride in offering high-quality vehicles. They even showed me a few other options that were just as well-maintained, which made me feel confident in their overall inventory and standards.
Overall, the entire process was smooth, honest, and enjoyable. I highly recommend this dealership to anyone looking for a quality car and a great buying experience!
Samuel AhadFrom my very first conversation with Tom, I knew I was in good hands. He was professional, approachable, and always quick to respond with clear, helpful advice to any questions I had. The whole process was smooth and stress-free. Oakdene is a top-notch dealer, and I wouldn't hesitate to recommend them to anyone searching for a quality car.
Simon ClementsBuying a car from Oakdene Collection couldn't be easier. From initial contact, to finance and ultimately taking the vehicle away Jordan made the process so easy.
I would definitely recommend Oakdene Collection. Great quality vehicles and brilliant customer service.
Jake HillCame to Oakdene to upgrade my car, traded in my old car and was offered a really reasonable price. Tom helped my find the car I was looking for, he's super helpful. Couldn't have offered any better serviced. Would highly recommend to anyone in the market for a new car!
John TrehearnI just part exchanged my A5 at Oakdene Collection to upgrade to a newer S5. The whole experience was very friendly, professional and faultless. The car was detailed to an excellent standard (better than most main dealers in my opinion) and was absolutely as per the video and photos on the website. Jordan was excellent throughout the process, promptly replying to messages and calls and was extremely helpful to help me through the transaction (switching the cherished plate, taxing the car etc) so I could drive it away on the day. There was no "˜heavy sell' and I liked being able to take a test drive on my own. I would definitely recommend Oakdene. Thank tou Jordan for making it an enjoyable experience.
Abigail VickersI can't recommend Dan and Oakdene highly enough. Dan always goes the extra mile to make sure every vehicle is prepared to the highest standard before it reaches the customer. His attention to detail, professionalism, and genuine care make the whole process stress-free and reassuring. It's clear that Dan takes real pride in his work and values customer satisfaction above all else. If you're looking for a trustworthy salesperson who delivers quality every time, Dan is the person to see.
Henry HAmazing experience! Having struggled with private sales, I found Oakdene Collection, which was 4 hours away, but having seen their reviews and they had the car I wanted (BMW 440 convertible) I was confident. I was confident in their confidence also as they supplemented 50% of my train ticket to get up there. After the first call, I was always put through to the same person for continuity, and Jordan Price helped me out a lot. It came with more features than I expected, including a tow bar, which has turned out to be more useful that I originally thought! There were a few minor issues with the vehicle, some of which I only noticed after having driven away, but all have been rectified retrospectively through a garage closer to home - but paid for in kind by Oakdene.I love the car and I hope it keeps me this happy/entertained for as long as I have it!Thank you!
AnonymousI can't recommend Dan and Oakdene highly enough. Dan always goes the extra mile to make sure every vehicle is prepared to the highest standard before it reaches the customer. His attention to detail, professionalism, and genuine care make the whole process stress-free and reassuring. It's clear that Dan takes real pride in his work and values customer satisfaction above all else. If you're looking for a trustworthy salesperson who delivers quality every time, Dan is the person to see.
Chris KExcellent service, Tom was brilliant help
Jeremiah RBought a car from here recently and can't give nothing but praise, from start to finish very helpful and the car is amazing which I have purchased, Tom the salesman was very helpful and would highly recommend!
AnonymousTom was a great help
AnonymousBig thanks to Tom for the amazing communication and the and work he did
Mel RJust picked up my new car from oakdene, was brilliant from start to finish very helpful company and the cars perfect
AnonymousGreat service! would definitely recommend, fantastic service from tom.
Will TGreat experience, All down to Tom, Thank you.
AnonymousVery helpful great service from Tom
AnonymousGreat service thank to Tom
Deborah TGreat help from Jordan H
Emily H5 star service
Tom was great throughout the process really helpful & explained everything I needed to know in detail. The car is just what I wanted, will definitely be recommending to family and friends.
Kieran JMy friendly and easy Oakdene collection experience buying my car
I had a fantastic experience buying my car from Oakdene collection. From the moment I walked in, the staff was friendly, professional, and never pushy. My salesperson, Tom, took the time to answer all my questions, let me test drive multiple vehicles, and explained everything clearly.The buying process was smooth, the pricing was transparent, and I never felt pressured into add-ons I didn't want. Financing was straightforward, and they even helped me get a better rate than I expected.
Olivia CAmazing experience
Had such an unreal experience at Oakdene, specifically with Tom! He was the most helpful and made the process of getting my new wheels so smooth! We exchanged my old car and found a perfect new one for such a reasonable price!! Highly recommend to anyone needing to sell or buy a car !
Jake HSensational car garage!
Came to Oakdene to upgrade my car, traded in my old car and was offered a really reasonable price. Tom helped my find the car I was looking for, he's super helpful. Couldn't have offered any better serviced. Would highly recommend to anyone in the market for a new car!
AnonymousGreat service thanks to Tom who was beyond helpful
AnonymousVery helpful and polite regards to tom
Kelsey KNothing too much trouble, thanks so much for all your help!
Tom HBeen to buy a Range Rover velar today The progress was super easy and smooth going. I couldn't thank Tom enough for all his his help. Would recommend them
Bailey NI recently purchased a Ford Focus ST from this dealership, and I couldn't be happier with the experience! From the moment I walked in, the team was incredibly friendly and welcoming. What really stood out to me was their no-pressure attitude "” they gave me the time and space to look around and ask questions without ever feeling pushed or rushed.The Focus ST I ended up buying was in excellent condition, exactly as advertised. It was clear they take pride in offering high-quality vehicles. They even showed me a few other options that were just as well-maintained, which made me feel confident in their overall inventory and standards.Overall, the entire process was smooth, honest, and enjoyable. I highly recommend this dealership to anyone looking for a quality car and a great buying experience!
Keeley GBrilliant service
Could not recommend this company enough. From the day I enquired about the car to doing the deal it has been a fantastic service. I dealt with Dan from the start and he has been amazing throughout. Upon viewing the car and test driving I couldn't have been happier. Will definitely be back again and recommend this company to everyone. Thanks again for everything. Especially to Dan you've been amazing and you are a credit to the company
John TA stress free and enjoyable experience.
I recently upgraded my car with a Oakdene Collection and the whole process was excellent. The photos and video of the car on their website were to a very high standard and Jordan was excellent responding to calls and messages promptly. The car was as good as it looked on my arrival and detailed to a very high standard indeed. Jordan was really friendly and professional helping me through the paperwork of my cherished plate and taxing the car so I could drive away on the day. Overall a first class service. I would definitely recommend Oakdene Collection. Thank you Jordan for making it an enjoyable experience.
Matthew RCollected my new car yesterday. Jordan made it a smooth and easy process.
Vicki RLovely car that was reasonably priced
I was a little nervous using a click and collect service but it was pretty seamless from start to finish. There were no heavy sales tactics and our sales guy Dan was responsive and helpful. I bought a Porsche 718 Cayman and on the day of collection the car was ready and waiting in the showroom. We had an unaccompanied test drive and simply asked if we wanted the car - again no heavy sales pitch. There were some stone chips on the bonnet that weren't visible in the video or pictures, and the alloys have some blemishes that have been painted over, rather than fully refurbed. However, the car is a 67 plate and was £5.5K cheaper than the same model, spec, and mileage as one I was looking at from the Porsche garage. The car had also been MOT and serviced. We've only had the car less than a week so can't comment on their after sales assistance but based on my experience so far, I'd happily buy from them again and recommend them.
AnonymousHad a great experience buying from Oakdene - Tom was very professional, knowledgeable and generally helpful at all stages of the purchase, always around to answer queries or facilitate viewings etc. The car was in great condition and it felt like I was in a safe pair of hands. I would certainly recommend Oakdene to anyone looking to responsibly buy a performance vehicle
ian dempseyI recently bought a Range Rover from Oakdene Cars and the service was absolutely first class from start to finish. From the moment I made my first enquiry to driving the car away, the team were professional, knowledgeable, and genuinely helpful throughout.
They made the whole process smooth and stress-free, and I felt completely confident in their expertise and transparency. The Range Rover was immaculately presented and exactly as described. if not better!
Couldn't recommend Oakdene Cars highly enough. a brilliant experience from a company that clearly takes pride in what they do
wasim SabirI recently purchased a car from Oakdene Collections and, unfortunately, encountered a fault within just 12 hours of ownership. Naturally, I was disappointed, especially after being excited about the purchase.
However, I must highlight the exceptional support I received from Scott, the Sales Manager, and Jordan, the Sales Advisor. From the moment I reported the issue, both were professional, responsive, and understanding. Within a week, the car was collected, and just five days later, the full refund was in my account.
While it's never ideal to experience an issue with a vehicle, the way the situation was handled by Scott and Jordan speaks volumes about the integrity and customer care at Oakdene Collections. Their transparency, efficiency, and commitment to resolving the issue turned a disappointing moment into a very positive overall experience.
Thank you again to the team"”especially Scott and Jordan"”for your excellent service.
Larry PredaHighly Recommended Experience at The Oakdene Collection
Hi. I was changing 4 buses and 2 trains to go to Alferton to pick up my new car, but was worth every miles. I will recommend the Oakdene collection to everyone. The team it's very professional. I had the chance to work with Jordan Hall. A very professional and very friendly guy. For me was the first car through the finance agreement and I was very lucky to meet Jordan Hall. Him was guide me to the hole process and steps. I will definitely recommend him with his team to everyone. The car was over expectations and exactly how Jordan described it to me. The process was very simple at th dealers office. I have the chance to test the car myself without anyone next to me or test by themselves and after you can test it. No, just sign temporary insurance and your driving licence and u can have a good test drive and see how the car it is. Was a good pleasure to work with Jordan Hall and his team. Definitely I will recommend them to everyone. Thanks Jordan Hall and Oakdene Collection!
J LidsExcellent buying experience, brilliant communication from start to finish, thanks Tom! The team were great, the car (BMW M4 Competition) is unbelievable. I will absolutely look to buy from them again. Worth mentioning, no aggressive sales tactics either which was refreshing.
Mark RustonI had the pleasure to deal with Tom H, from start to finish Tom was utterly professional , answered every question, talked me through there process , nothing was to much.
When I went down to visit Tom to view the car, the car was stunning , all prep had been carried out to a very very high standard , there was no pressure on myself , was left with the keys to inspect the car under full lighting and test drove on my own.
Car was fantastic , I would definitely purchase another car from Oakdene and Tom, thank you
Shaundeep ShergillDealt with Jordan Price, absolute top bloke who gave the ultimate customer service experience for me. Made everything super easy, quick and reliable, couldn't ask for anything more. Very easy to get hold of too. Oakdene have a gem in Jordan Price!
Ad Building RenovationOutstanding Experience with Oakdene Cars "“ Highly Recommended!
I recently bought a car from Oakdene Cars, and I am absolutely delighted with the entire experience! From start to finish, the service was outstanding. The team was incredibly helpful, professional, and welcoming. They made the whole process smooth, stress-free, and enjoyable. Thank you Tom.R.
The car I purchased was in excellent condition, exactly as described, and at a great price. I truly appreciate the honesty and transparency they showed at every stage. No pushy sales talk"”just genuine care and excellent customer service.
What impressed me most was how much effort they put into making sure I was completely happy. They answered all my questions patiently, handled everything efficiently, and followed up after the sale to ensure I was satisfied. It's clear they go above and beyond for their customers.
I can't thank Oakdene Cars enough"”I'm very happy with my purchase and truly impressed with the service. I would 100% recommend them to anyone looking for a reliable car from a trustworthy dealership. They really are a top-class company!
Hemal SanklaLiving the Dream Thanks to Oakdene Collection
I had a fantastic experience buying my dream car, a BMW M6 Gran Coupe - from Jordan at Oakdene Collection. From start to finish, Jordan made everything incredibly easy. He was professional, honest, and made me feel like a truly valued customer. Every question I had (and I had a few!) was answered quickly and clearly, and the car was perfectly prepared and ready for me to drive.
It's not often that buying a car feels this smooth and enjoyable, especially when it's something as special as an M6 Gran Coupe. I'm genuinely delighted with the car and the service I received. I'd highly recommend Oakdene Collection to anyone looking for a high-quality performance car and a stress-free buying experience. Thanks again, Jordan "” I'm now living my dream every time I get behind the wheel!
Charles BrodieOakdene Collection are certainly a company to visit when looking for your next car. The facility is very nice, and the service extremely professional.
Jordan was helpful from initial enquiry, until driving the car away.
The vehicle was as described visually and mechanically.
All in all, I would highly recommend!
FizWe recently purchased a rare limited edition BMW M4 Jahre from Oakdene Collection, and from the very first phone call, Jordan made the entire experience absolutely exceptional.
Jordan was professional, polite, and incredibly helpful. He answered all of my questions with patience and clarity, which immediately put my mind at ease. His knowledge and calm approach made a big impression even before we arrived.
On the day of the visit, I brought along my elderly parents, my wife, and our children "” and I can honestly say it was the best car buying experience we've ever had. Jordan and the team at Oakdene were so welcoming and accommodating, treating us with genuine kindness and respect.
There was no pressure whatsoever "” Jordan simply said, "Take your time, go for a test drive, and enjoy the car." That level of trust and hospitality is rare. The car itself was stunning, but what truly sealed the deal was Jordan's outstanding service. He made the whole process feel special, relaxed, and memorable.
Thank you, Jordan, for going above and beyond. You didn't just sell us a car "” you gave us a wonderful experience we'll always remember.
Victoria DaulbyHad the pleasure of buying a beautiful new car today from Dan at Oakdene Collection. From the moment we called to enquire about the car to driving out of the car park today, we knew we were dealing with a top notch, professional company. Dan was engaging and helpful, however in no way pushy but the service and quality meant the car sold itself. Delighted with the purchase and would certainly recommend and return for another car.
Stephen JamesAbsolutely amazing experience using oakdene, from initial contact made, Tom made the whole experience from start to finish a pleasure to be apart of, there was no pushy sales, which to me makes it more easier to enjoy, Tom put me at ease from start to finish and I can't recommend oakdene enough. To go with all this the pickup experience was up there like be never had before, seeing my new car under lights, was a absolute highlight for me, the whole experience was so relaxed when buying a new car, and again I'd highly recommend oakdene, and Tom is a credit to the company.
Liz ChallinorWe had the most wonderful experience at Oakdene collection. My husband found the perfect car for me as soon as I saw it I knew it was the one. From start to finish it was a stress free experience and our personal sales consultant Dan ensured we were happy with everything throughout. The icing on the cake was the reveal of the car with music on and Christmas tree in the background and Dan allowing us to take the car out alone to ensure it was for me.
Safe to say we came home very happy. I have my dream car that makes me smile every time I get in it.
Thank you Dan for the support and assistance for our purchase it was stress free and was a very enjoyable day!
Chris WadeRecently purchased a Range Rover Vogue from Oakdene Collection, dealing with Tom. From the moment of submitting my enquiry about the vehicle via autotrader, the service has been great, even allowing me more time to keep the car reserved and the opportunity to sell my car privately for more than the offered trade in price.
When arriving at Oakdene the car was in prestine and ready to drive away condition. All documents relating to the vehicle were reviewed thoroughly with Tom before then allowing us space and ample opportunity to inspect and test drive their vehicle in our own time. Received a pleasant service at all staff levels, everyone was really friendly and supportive especially with having a young baby with me.
I've had the car over a week now and I've been really happy with it, I love it. I haven't had to use their after sales service so I can't comment on this and I hope I have no reason to use this service but I was promised the same standard of service and support should I need to and I was reassured of this by their Sales Manager which i really appreciated. He provided his details and I was happy with the discussions we had prior to leaving and driving away.
I hope to remain happy with this vehicle and see them in a few years time to upgrade to a newer Land Rover model.
Thanks again Tom and the Team.
Jarrod SpeddingRecently bought a stunning Mercedes SL 400 Amg from Oakdene & was looked after by a young man called Dan.
Bought a few cars in my time & what you want when you turn up is for your car to be well presented & preferably indoor viewing especially in winter...they did not disappoint the car looked absolutely stunning sat in their viewing area.
Even when I had a small problem with the car a week later this was sorted with ease.
Just want to thank Dan & the team for a perfect buying experience....would definitely buy from Oakdene again
sandip suryavanshiI recently had the pleasure of purchasing a Range Rover from Tom, and I cannot recommend him highly enough. From start to finish, he did a wonderful job guiding me through the entire process. His professionalism, knowledge, and genuine passion for helping customers made the experience truly exceptional.
From our first conversation, Tom listened carefully to my needs and preferences, ensuring that I found the perfect vehicle to match my lifestyle. He was incredibly patient, answering all my questions with clarity and providing insightful advice without any pressure.
Throughout the process, he kept me informed and updated, ensuring that everything was handled smoothly and efficiently. His attention to detail and commitment to customer satisfaction were evident in every step.
If you're looking for a hassle-free and enjoyable car-buying experience, I highly recommend Tom. He exceeded my expectations in every way, and I am thrilled with my new Range Rover!
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